We are happy you found a beautiful item. Place the product in your shopping cart. When you have finished shopping you can proceed to the checkout.

Enter your shipping and payment details and choose the desired payment method. After receiving your payment, you will receive a confirmation email from us. We will keep you informed of the status of your order by e-mail or you can view the progress in your account.

Unfortunately, the item will not be back in stock, because the items in our online boutique are all pre-owned.

However, a similar item will become available online. You can subscribe to our newsletter or follow us on Instagram to find out which items are new in stock. It is also possible to request a personal item hunt. We will do our best to find the beloved item for you as soon as possible.

In some cases, the confirmation email can unexpectedly end up in your spam box. We advise you to check here first. Can't find the confirmation e-mail either. Please contact us via bonjour@laboutiqueparis.com. We will check the status of your order for you. In case you have an account with us, you can always check the latest status of your order there.

Place the product you want to order in the shopping cart. Proceed to check out. Here you can enter the code of the gift card or discount code and the value will be automatically deducted.

To make sure you can choose your preferred payment method, we use several payment methods.

• iDEAL
  Pay directly from your bank account with iDEAL. You can use IDEAL with a Dutch bank account number.
  
• Klarna
  Pay afterwards - only in the Netherlands & Belgium.
  
  Prefer to pay after receiving your order? We completely understand! Choose 'Klarna postpay' as a payment method. After we will send your order, you will be given 30 days to proceed with the payment. This way you only pay when you are completely satisfied with your new item.*
  
  *This payment method is only available in the Netherlands and Belgium.
  
• Credit card
  Would you like to pay with a credit card? We accept Visa, Mastercard, American Express, and Maestro.
  
• Bancontact
  Payment method similar to iDEAL, but mainly used in Belgium.
  
  At la boutique PARIS you shop in a safe environment. We ensure that your personal information is kept safe. Your data will not be shared with third parties. This means you can always be sure that you can shop safely at la boutique PARIS.
  
  The safe environment for secure payment at la boutique PARIS can be recognized by the lock next to the bar of the web address of the page in question.

Yes, it is possible to pay in installments. This can only be done by la boutique PARIS.

The item will be shipped once the full amount has been paid off. If you wish to pay in installments or simply would like to receive further information, please contact us.

We understand you want to enjoy your new purchase as soon as possible. This is why we do our best to deliver your order as quickly as possible.

Did you place your order on a working day before 15:00? It will be shipped the next working day.

Belgium: 1-2 business days
Europe: 2-3 business days
Other countries within Europe: 2 - 3 business days
Other countries outside Europe: 5-8 business days

After completing your order, you will receive a confirmation email with the track & trace code. This way you are always up to date on the location of your beloved item.

Orders within The Netherlands: free shipping
For all other counties, the shipping costs will be calculated on the checkout page of your order placement.

You will receive a shipping confirmation with track & trace by e-mail when we have transferred your package to the shipping party so that you can track the delivery.

Have you not received your order after three working days? That is of course not the intention! Send an email to bonjour@laboutiqueparis.com with your order number and we will be happy to help you.

All shipments within the European Union arrive DDP (Delivery Duty Paid), which means that you do not have to pay any additional taxes upon receiving the item. Outside the European Union, all orders are shipped DDU (Delivery Duty Unpaid) and may therefore be subject to import taxes, customs duties, and other fees levied by the country of destination. These charges are not included in the total at checkout. They are determined and charged by your local customs agency. They are beyond the control of la boutique PARIS. We are not able to estimate these fees as they vary from destination to destination. Please kindly note that you, as the recipient, are responsible for the payment of import duties at the time of delivery.

Do you have a question about the delivery time, payment methods, or returning an item? Maybe you can find the answer to your question in this FAQ.

Feel free to contact us if you have any other questions, comments, or complaints. We are happy to help you further. Send an email to bonjour@laboutiqueparis.com or send a message via Instagram and you will receive a response within 24 hours.

E-mail address: bonjour@laboutiqueparis.com

la boutique PARIS B.V.
Stationsweg 89
6711 PM Ede
The Netherlands

Chamber of Commerce number: 91662443
VAT number: NL865729190B01

At la boutique PARIS B.V. we do everything to help you as best as possible. In the unlikely event that something is wrong, you can contact us. This can be done via e-mail, social media, and by telephone. We recommend that you first report complaints to us by emailing bonjour@laboutiqueparis.com. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.

Unfortunately, it is not possible to return your item. All items are pre-owned and are sold 'as they are'. Please send us an email if you have questions about any item you are interested in. We are happy to provide you with more information and help you further.

Each item is unique and pre-owned and therefore also the condition of each item is different. To rate the condition of an item, we use a rating table. You can find our rating table here. Specific characteristics of an item will always be shown on the product page.